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Park Side Credit Union
Park Side Credit Union
Reviews
liftyixine (09/12/2020)
I’ve been with Parkside for many years and I recommend them over anyone else in Montana. I’m confused about why there’s so many negative Nancy reviews here about the online system and drive thru service. 9 times out of 10, it’s someone who is technologically challenged so they are blaming Parkside for it. I’m sure there would have been many 1 star reviews towards car manufacturers in the early 20th century from the horse and buggy community if Internet was existent then. The only issues I’ve encountered with their online banking is when they locked it out because I had to update it after I changed my mailing address. This bank has extremely high security - You’re welcome.
Christine Hensleigh (09/08/2020)
Machines don't work reliably and spent 30 minutes waiting on a simple transaction. Still waiting. When did putting checks in and getting cash out turn into an ordeal. Some guy gave me the most insincere apology. Wouldn't even acknowledge the problem. If you really care, you listen, acknowledge and then at least try to fix what is broken. Instead got a hollow apology without me having any hope things will change. The teller was nice, not whatever head honcho walked out to complete transaction the machine screwed up. I am left wondering if PSCU cares...nBeen a customer for over 15 years.
Brianna Gonzales (08/30/2020)
Horrible customer service, couldn't get it together so I could open an account. Didn't understand what I needed when I asked for a simple ATM card. Online doesn't work half the time, and there's nothing good about it so far. I was told this place was great but what a lie. They only treat certain people great and as long as you have alot of credit with them. Otherwise you're nothing to them and they don't care about your needs. Also needs some sort of customer service rep on weekends when the banks are closed and the online route isn't working!!!! Now I have to wait another day to deposit my check. This will be the second time they prolonged it and caused me issues.
Josh Kroll (11/23/2020)
Best mortgage experience ever.
Mark Lakes (01/19/2020)
The one and only reason we still bank with Park Side is because of Lauren Markle. She is the most patient down to earth person that we have ever dealt with. If she were to leave to another banking institution we would follow her. If you are in need of a loan I highly recommend Lauren, and Lauren only. We have dealt with other loan officers who acted like we were just a burden. If you are in need of a loan ask for Lauren!
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