Social Security Administration-Phone Service Only

Took over an hour to get anyone on the phone, the call dropped twice, and it wouldn’t even give me the option to leave a message. Then when I finally did get someone, they told me that I had to do something that I wasn’t sure was legal and when I questioned it because I wasn’t comfortable with it, they said they couldn’t tell me whether it was or was not legal. You really should not have people working here who cannot legitimately explain things, that’s ridiculous.

I went in for a social security card replacement. I had the absolute BEST experience! After I signed in, my wait was less than 2 minutes! Kim gave me great information and I was out of there in under 10 minutes! Great SS office Greensburg!

Unable to get ahold of anyone, on call gets disconnected after 5 mins. Online services also will not work for me

I'll be doing some air travel in the near future, which requires a Real ID drivers license but couldn't find my SS card. I went to the Greensburg SS office to get a replacement. Sure, there was a wait of about an hour but the staff was pleasant and professional. You can't use a temporary SS card to obtain Real ID and I was told I'd receive my replacement SS card in 1 to 2 weeks. It only took 4 days.

They are mean and rude. They told me I couldn't get a ss card cuz I maxed out. But in fact I didn't reach limit. The tell you lies and misinformation. Don't bother to report changes to them on income. They won't change it and puts lies in computrr. And the one girl is on drugs!!