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Cindy Winders (06/16/2020)
My parents purchased a Kirby from Nick 6 years ago who is their branch office at that time, unfortunately he is no longer in business and he promised them some supplies. They were not able to reach him. However when they contacted magic valley Kirby they honored his promise and gave them the bags and shampoo for free. It seems they were very determined to make sure my parents were satisfied.
Todd Mullins (10/09/2019)
Recently, a young woman knocked on my door with a free gift card and for some reason I let her do a demonstration. She pull lots of little filters of dirt and she shampooed my carpet. I thought the pricing were a little high but I went ahead and took the plunge. Although I had my second thought at the time, I have been absolutely thrilled with this machine. The machine is very powerful and we are very happy. They promise me some free supplies, although it took a couple of weeks, we did receive those. I just shampooed my carpet and I have to admit it looks like new. I have to say I would definitely recommend this product.
JB Rodriguez (02/27/2020)
Service is great. Love our kirby. We ordered supplies and came really fast. We got a free belt too. Of course kirby is the best vacuum money can buy and the service makes it worth the investment.
Leticia Ramirez (02/17/2020)
They fixed my Kirby for free even though i purchased it from another distributor. I am very happy with their service.
Samantha Saiz (01/17/2020)
We recently bought a new kirby from an older man,and the only reason we made a deal with him was because he said he would take our old kirby,which we have had for about 15 years,and refurbish it ,shine it ,and make it work like new.That was on nov.23,2020.He promised to have our old kirby back in 10 days...Its been 2 months and we still haven't seen our kirby.He also promised free shampoos,,bags,and belts,nothing..We tried calling Magic Valley Home Care Investment, we get answering machine saying they are only open Tuesday thru Friday from 12-5pm..and never get a response.He told us it is packed and ready to be sent,we haven't seen it yet.So please people do not buy a vacuum from this company ..They are not trustworthy ,they dont stand behind their words,this was the worst second experience we have had.The man that sold us the vacuum and made the deal with us called me asking for the serial number from my old vacuum? HE LOST MY VACUUM!!!!NO MORE dealing with kirby..
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