Don Giovannis Restaurant

DO NOT ORDER. I ordered through Grubhub and the driver did not follow the contact free delivery instructions, was not even wearing a mask and delivered the wrong food to my house. He came back to get the food and asked if anything was opened and if I could staple the bag shut. He eventually brought my order, but by then I didn’t even want it, not knowing if the food was in someone else’s house and opened. They are not following ANY Covid procedures

I decided to get take out for my wife's birthday.although the food was good,they totally forgot to give me spaghetti (i reminded them several times) with my chicken parm platter and no choice dressing with my salad -on a day where they were not too busy!

It was a crazy Mother's day yesterday where every major restaurant was exceptionally busy to the point that you couldn't even order a take out within a reasonable time frame to pick up.nnAfter our last issue with Rising Sun Pizza who refused to correct a sandwich made in correctly and only offered a refund of $1 for the product our family wanted to look for another place to solicit our business with. We were longtime customers and Rising Sun Pizza of over 20 years.nnWe decided to try Don Giovanni's as we are told by my son that their burgers are very good. We ordered multiple pizzas multiple sandwiches and multiple side items. We did a pick up that was ready in 30 minutes as they stated. When we arrived home we found that the bacon Cheesesteak that was ordered was not made at all and instead a bacon cheeseburger was in our bag.nnWhen I called Don Giovanni's and realize that the mistake was on there end their response was to get my address remake food that was not made at all deliver it to our house and let us keep the extra bacon cheeseburger that was inadvertently made. I have really handed over a $10 tip to the driver for bringing out food that was not ordered originally me and my housennEverything that we ate was warm delicious and the customer service was beyond what I was expecting.nnWe will continue to order from Don Giovanni's as a result and say goodbye to Rising Sun Pizza due to their poor response on how to handle an issue that was their fault to begin with.nnMucho kudos to Don Giovanni for our experience. It made Mother's Day a more than fitting end to a very pleasant afternoon to have a delicious meal and great customer service

I ordered a lunch special which was supposed to be for 6.95, got charged full price for a lunch special, then I asked for a strawberry cheesecake and got a cherry cheesecake instead, had to take a benadryl cause of it,. When I called them they said I will credit it to my next bill. I'm not calling them again they need to be lucky I don't sue them. Check your food from them ,they will sell you anything for a dollar. That is cherries not strawberries. They don't even sell cherry cheesecake.

Food is very good. Customer service is the worst I have ever encountered. When you call whoever takes your order is extremely rude.