Collegeville Pediatric Dentistry

I have taken my two sons to Collegeville Pediatric Dentistry for the past several years. Both boys are happy to have their appointments with Dr. Allison. She is gentle, calm, and fun. My older son has had a tooth pulled and a few cavities filled, and he has always felt comfortable. I really like that Dr. Weiss' (orthodontist) office is connected - it has been convenient for us on more than one occasion. During the shut-down, the Collegeville Pediatric Dentistry office communicated regularly via email to keep patients and their families up to date. They modified their waiting room and other practices to keep their little patients and their families safe. I have recommended this practice to several other families over the years and will continue to do so.

Dr. Allison and her staff are amazing! Recently my daughter needed to come in for an unexpected non routine visit. They got her in right away and put her at ease as soon as she walked in the door. Can't say enough about Collegeville Pediatric Dentistry! Highly recommend them!

We were advised of 100% coverage, but found out after the fact that we were out of network and needed to pay the difference. I believe this is extremely underhanded of their team to lie to us to get us in the door, then stick us with the bill after the fact. Extremely unprofessional

This review has little to do with Dr. Rose, but more with the practice itself and their ethical policies. I am FURIOUS with the way this office finagled me out of money- especially during a GLOBAL PANDEMIC in which our economy is suffering and our family is hurting.nnI made my daughter's first dentist appointment for right after she turned 2 years old in March- obviously it was pushed back twice because of the pandemic. It was also rescheduled in July because the office had to close for an emergency. So finally on July 15, we went in for our 9 a.m. appointment. This means that I had spoken to the office on more than four occasions. When I was researching different pediatric dentists in the area, I called and asked each which was in my insurance's network, because anyone who has ever had to deal with out-of-network practices know the frustration! The receptionist from the initial call told me yes, they accept my insurance. On the day of my appointment, they reiterated that yes, they accept my insurance but I just have to pay up front and I'll be swiftly reimbursed by the insurance company. The 10-15 minute appointment cost me out of pocket $240 (no x-rays-- just looking in and cleaning my 2-year old's mouth.) I received my reimbursement check a few days later for about $100 of the amount I paid. Because the receptionists never told me their office was out-of-network. When I called and spoke to the front desk, the woman assured me that they DO in fact take my insurance, but their office is still out of network. This means that my insurance doesn't work with this office's fee schedule for services. THIS is the information that they need to tell customers up front! The fact that they did not reveal this information prior to me calling and complaining about the money I spent is dishonest, frustrating, and poor business practice. They will do nothing to help rectify the situation. So my family is out $140 for a 15 MINUTE APPOINTMENT TO LOOK IN A TWO-YEAR OLD'S MOUTH because their front desk staff ineptly delivered deceitful information to get customers in the door. I am so hurt and angry by their practices.

Wish there was an option for 0 stars. What HORRIBLE business to REFUSE to schedule dental appointments outside of 8:30am-12:30pm. Further, this rule was randomly instated for my daughter after she's already an established patient. She is in SCHOOL and I WORK like other normal people. I am not pulling my child out of kindergarten to go to the dentist. I will gladly and happily take my business elsewhere.