Home United States Pennsylvania Members 1st Federal Credit Union

Members 1st Federal Credit Union

2050 Columbia Ave, Lancaster, PA 17603, USA

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Detailed Information

Place Types Atm
Address 2050 Columbia Ave, Lancaster, PA 17603, USA
Coordinate 40.038772,-76.360496
Website https://www.members1st.org/atm-and-locations/columbia-avenue-br
Rating 3.5
Compound Code 2JQQ+GR Lancaster, PA, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday Closed

Photos

Reviews

S Lewis (08/12/2020)

Worst customer service!! I was there to close my acct through drive through. Waited in line for 6 mins for even someone to acknowledge me, when they did all they said was they will be right with me, waited another 7 mins told them that I wanted to close out my account and then they told me that I needed to go inside to close out my account because there are several questions that they needed to ask me. Remember I already waited 13 mins in drive through. So I pulled around and waited in like for another 4 mins told them that I wanted to close out my account the tell said “AWESOME “. So UNPROFESSIONAL!!! I asked her why did I needed to come in to close my account, what questions did you need to ask me?? She said nothing we just needed you to sign on the pad and to verify who you are in person. I said if I withdraw all my money and not closed the account you would let me do it at drive through but have to come inside to closed account?? What’s the difference?? She couldn’t answer me! The teller was rude spiteful and disrespectful!! I will NEVER DO BUSINESS WITH THEM AGAIN!!

Anne L (11/20/2020)

I can get fast service. People treat you well.

Donna Sigman (07/29/2020)

The staff is always nice and friendly and helpful

Joshua Scholtes (10/24/2019)

By far the worst bank to deal with in regards to mortgage services. We had an interim tax bill due, which I sent in to have it paid from escrow (followed all of the instructions online), had to contact them multiple times, finally received a letter approving the payment (this was beginning of September), after 15 days no payment was made so i called back and spoke with a manager, he found all of the paperwork and apologized because it wasn't paid and said it should have been (this was October 15th) here we are October 24th and still no payment, so I called again, after being on hold for 30 min. finally got a manger (who was in a meeting - god forbid they leave early to talk to a customer) who just released the funds to me. However, this still doesn't pay the bill, I have to wait for the check and then pay it. What type of service is this??? Horrible, recommend this to no one.

David Martin (12/13/2019)

Members first might as well be a big commercial bank. They charge onery fees and pay no more than other Banks in interest . When I have my loan paid off I am leaving and not looking back. Check out Discover Cashback checking and online savings for better customer service, better rates, no fees, and more human banking resources.

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