Map
Detailed Information
- Place Types Local government office
- Address 400 N Benjamin Ln #101, Boise, ID 83704, USA
- Coordinate 43.6092001,-116.2874625
- Website http://itd.idaho.gov/itddmv
- Rating 3.1
- Compound Code JP57+M2 Boise, ID, USA
Photos
Reviews
Appointments should be the norm from now on!
Went to get my Star Card, had made an appointment about a month ago. I waited maybe 5 minutes before I was called. I had all the required documents, and the lady processing my information was professional and efficient, a significant difference than my previous dealings with the DMV! Definitely try to secure an appointment and make sure you have the required documents.
Due to covid-19 precautions, make sure you set up an appointment online, as they are limiting the number of people inside. Have your appointment confirmation email ready, and wear a mask. If you don't have a mask one will be provided. I arrived in the morning, just a few minutes before my appointment and was renewing my license by my scheduled time. There is limited seating inside the waiting area and seats are spaced six feet. There are also circles on the floor showing where to stand while you wait, if you choose to stand. I was finished with the whole process in under 30 minutes. It was very smooth and organized. I was pleasantly surprised.
I renewed my Driver's License at the Benjamin Street office this morning - and I want to say thank you to whoever set up the by-appointment renewal procedure - it works wonderfully! I was a bit early; but was greeted outside by a courteous young woman who checked my name and appointment time against her schedule. As soon as she could admit me to the building, she called my name (I waited like 5 minutes) and I went inside to a kiosk where another nice young woman put my number in the system and sent me in to a designated chair to wait for the next available clerk. All chairs were properly spaced for social distancing and EVERYONE inside had a mask on. Yeah!nnAgain, a short wait for my number to be called. The nice gal who checked my documentation and did my renewal was courteous, friendly and helpful.nnI hope Ada County keeps this procedure in place permanently, as it was streamlined and efficient! I was in and out in under 30 minutes, as opposed to the lengthy wait I endured during my previous renewal 4 years ago. That renewal was just a cattlecall - took hours!nnThank you - this time it was easy and quick!
Honestly, the staff here was very helpful and friendly with a recent mailing mistake I had for my ID. And the new online appointment was so efficient and painless I sincerely hope they keep the system post-covid.
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