Forever 21

Ive always loved this store. We went in to to look at some stuff in this store. One of us had a medical exemption to not be wearing a mask (the rest of us were wearing the mask). To be polite and respectful to others, she wore the mask around her face but not her nose. Keep in mind, she had a reason not to wear one. One of the employees watched her the entire time she was there and began stalking her every move until she ajusted her mask. The employee rudely then told her to wear it or else she'd make her leave the premises. When we explained she had a medical condition, the employee ignorantly disregarded it and loudly said to place it above her nose or leave. So we left and spent our money elsewhere to businesses who would respect and not ignorantly disregard people with medical conditions.

I have been trying to exchange an item for a different size for the past three days and I have called them probably 5 to 10 times per day during different hours of the day and for some reason they never answer the phone. The website was difficult to process a return so basically I’m stuck with a size that doesn’t fit because the dressing rooms are closed

My orders are always delivered in a timely manner! They have so many options when choosing unique pieces. And, the price points are great!

Received what was supposed to be my most recent order. Not one item was anything I had ordered and far from the correct size even. I have called support and sent pics but have yet to receive my refund and return label. This company has gone severely down hill this year. Not a fan Anymore

Great selection and clearance sales!