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AES Hearth & Patio

4303 Carlisle Pike, Camp Hill, PA 17011, USA

Map

Detailed Information

Place Types Furniture store
Address 4303 Carlisle Pike, Camp Hill, PA 17011, USA
Coordinate 40.23752,-76.956009
Website https://aeshearthandpatio.com/?utm_source=google_my_business&ut
Rating 4.6
Compound Code 62QV+2H Camp Hill, PA, USA

Openning hours

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 7:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

Photos

Reviews

E. F. Ledbetter, Jr (Friendantonii) (10/17/2020)

We were told to give them a phone call to see how busy they were we arrived when they said to arrive. we did have to wait for a little while but that was expected. they kept us informed the whole time of how long it was going to take.nnService was quick explanations were easy to understand overall service absolutely awesome.nnAES will be installing this and our next stove.

Rebecca Hoch (10/07/2020)

The staff were helpful and knew exactly what products we already had, how to replace them ,and what would best suit our needs moving forward. Our technicians Chris and Andrew were phenomenal! They worked tirelessly to install our new wood burning stove, and took the time to educate us on the paperwork, parts, and maintenance.

Kerry Banks (09/03/2020)

Their customer service is horrible. It all started immediately after purchasing a fire table. We were told delivery would occur the following week, and they'd be in touch with when. WE had to reach out to them to arrange delivery. Then, once it was delivered, they didn't have the proper equipment to test it (i.e. a tank and battery). When we went to test it, it wouldn't stay properly lit. We called to see if someone could come out as perhaps we weren't doing something right. Multiple phone calls were made to have someone come out. We were told on a Thursday night someone could probably come out Friday. That never happened. The following Monday, I emailed. On Tuesday, I received a response we'd get another call from the Service scheduling. We didn't receive that call for another several days and then were told it was a two week wait. Upon arrival of the service visit, they tried to bill us for a service charge. Mind you, it has NEVER worked. It was then determined that it is a part under warranty, but it would be an additional 2-3 weeks. At this point, we want to return the damaged product and get a refund. But SURPRISE! No one has called us back yet. Covid is not an excuse for poor customer service. DO NOT GIVE THEM YOUR BUSINESS.