Omega Boutique - King of Prussia Mall

Great people, great store. I went to this Omega boutique to buy a rubber strap and change the bracelet on my PO and it was all done with ease. Thank you Jennifer for ordering the rubber strap, I am surprised at how good it looks

Joshua made sure I had the personalized experience. Customer service was beyond expectations. Extremely helpful, knowledgeable and awesome in helping me find my first Omega watch. The store was well kept, the staff was very sweet and patient with me and I didn’t feel rushed into my choice. Cheers to my new watch and new friends at Omega!

I sent my PO in from Texas for the installation of an adjustable clasp because of the customer service I experienced when visiting. Joshua was great to work with. I would fly here just to purchase my next watch, whenever that happens.

Bought two sunglasses there. Screw that secure the lense broke in half after 3 months of wear on my wife's pair. I accidentally dropped mine on the floor after almost a year of the purchase and the arm broke off at the hinge. I took it back to try to get it repaired. I was told it's not normal wear and tear I would be responsible for the repairs. I have no problem with that. The are very expensive sunglasses and I just want then repaired.nnThe same lady that sold me the sunglasses took almost an hour to submit a form for me. After almost two weeks later I received a call back from one of her assistance. I was told they can't repair them and I would need to buy a new pair at discount. I told her I am not going to spend money on a new pair if the quality is so bad that they can't even fix them.nnWill never buy anything from Omega again.

Had a vintage watch sent for reconditioning. They were forthcoming about the estimated and potential costs. It took about a month I Ingersoll than anticipated, but the watch is spectacular.nThe service was outstanding.