Sid's Pharmacy

Great place. Super staff. Offer free delivery and curbside vaccinations. They really work great in the pandemic.

The staff at Sid's jumped through hoops to help me get the medicine I needed when the insurance company was less than speedy with a prior approval. Dixie, a pharmacy tech, helped me be able to communicate with my insurance, worked with my doctor and his nurse, and their staff pharmacist. Best customer service anyone could ask for. I was in desperate need and they came through for me. I've had interactions in the past with one other person there that were not the finest, but the diligence they showed here more than made up for that. Convenient refills, and supporting a local business. Give them a try.

When it’s great, it GREAT. When it’s not, well...... Having a compounding pharmacy in our hometown is a blessing and I am grateful, however Sid’s REALLY needs to work on their communication protocols. I have been getting my prescription filled here for a couple years. Most the time things are fine but if there’s a problem it’s really frustrating. I’ve had my medication mis-packaged in a manner that would have given me 12x the dose if I hadn’t questioned it. I have also had a few times when I expected the prescription to be ready after waiting the correct number of days for it only to be told ‘We didn’t fill it because your insurance won’t cover it.” While I understand that, PLEASE, make it a policy to call the customer and tell them so they can decide to either wait or pay out of pocket. Or, ‘Oh, your doctors office said you have an appointment next week so we didn’t fill it.’ That one I really didn’t understand. Now I’m waiting another 2-3 days for a medication that I need to maintain my quality of life. The employees also don’t seem to communicate between themselves. After speaking with one person who promised to pass information on, I get there to find out that didn’t happen.nnI feel like Sid’s is a great mom & pop pharmacy who has been inundated with more customers than their infrastructure can handle. I don’t know what type of system they use to track and fill orders, but in my opinion it needs improvement.nnJust be vigilant if you get you compound prescriptions here. They are great people, and it is terrific to have them here, they’re just disorganized.

Super fast and efficient extremely nice staff

The pharmacist at Sid's is amazing. He took the time to explain the dosage and the correct time to begin the medication to coincide with our vacation. We really appreciate the personal service and knowledgeable staff!