ShopRite Pharmacy

The Pharmacist I had today was amazing! I have never had a health care professional explain a vaccine so thoroughly! I really appreciated how he went through all the forms, then described the procedure every step of the way. He even described the purpose for each item he used for the vaccine. I also went on the weekend but my insurance was closed and couldn't be verified. Another pharmacist helped me saturday, and she ran my insurance through this morning to make sure I could get my vaccine today. Really amazing service!

I am highly upset and very disappointment with the handling of my recent prescription, but first, a small bit of background information. I have been suffering with a cough since February. Many medications have been thrown at, including a series of inhalers. The latest one is Trelegy. I dropped off my prescription on 9/4/18. When I called to check on the status on 9/5/18, I was told that they had to get in touch with my doctor's office but they were closed that day. On 9/6/18, I sent someone to pick up the Trelegy on my behalf and the person on duty told them that the prescription would be ready by Friday afternoon. I was completing some last minute things for my vacation so I didn't get around to stopping by until early this morning 9/9/18. I was told that the Trelegy wouldn't be in until Monday. By this time, I am exasperated since on my trial inhaler I am down to my final doses. I ask them what time on Monday and was told sometime after 11, which was too late for me because I have to be at the airport by 10:30. Although they finally found a pharmacy in Hopewell to fill the prescription, the way this whole situation was handled is unacceptable. The moment they knew the prescription wasn't in on Friday, they should have called me, so I could have made arrangements with my doctor to give me another trial inhaler to tie me over until I returned from my trip, but I got no notification from anyone! Needless to say, this will be the very last time I'm letting Shop Rite handle my prescription needs. As soon as I return on my vacation, switching everything over will be my first order of business.

My local shoprite is the best!

Wonderful