Wendy W. Schoenewald, PT

Just started going there and my Therapist Cassie is wonderful!! Very knowledgeable and so very nice!! The staff there are all very professional and caring people!! Highly recommend this for Physical Therapy!!

I wish that the insurance companies were more empathetic and at least as much as WWS is and gave their members as much help as WWS gives from the time you go in until the time you leave

My husband had a injury years ago and Wendy worked with him until he was strong enough to go back to work. He described her as caring and so knowledgeable. He has no residual post injury and he credits Wendy for her great care.nThey also worked with my daughter and were amazing. I cannot say enough!!

My mother went here and she said it was good, but the staff was scolded at in front of my mother. She felt very badly for this girl being scolded at.

Rude staff--not empathetic or willing to help navigate insurance issues.nnI was excited to see a specialist at this facility for a vertigo issue that has been bothering me for quite some time. They came very highly recommended to me.nnI set up an appointment and was asked to obtain a referral from my primary care physician for insurance. I recently switched insurance, so I didn't know I needed a PCP referral prior to calling.nnI began the process of getting a referral but was told by PCP's office that my policy would not cover this facility. I called back the same day (July 18th) and asked if I could self-pay for the appointment. The individual I spoke to said I could, so I thought I was all set.nnToday, after having this appoint on the books for almost a week, I received a call from this office saying I needed to get a referral and that I had to cancel my appointment. I told them I was planning to self-pay and they said I couldn't do that because they accept my insurance. When pressed, they blamed me for not setting up my insurance properly and treated me like an idiot for not understanding why I couldn't pay for my appointment.nnAll of this added to the fact that they lost the initial prescription my doctor faxed to them, further wasting my time and my doctor's.nnI wish I could've have received treatment here, but the rude staff makes it impossible for well-intentioned people to even make an appointment.