Fred Meyer Pharmacy

Fast, knowledgeable Service !! I'm changing my RX to Here !! ud83dude01

I'm always on hold for an unreasonable amount of time in order to fill a medication that cannot be filled from the app or by the automated refill service by phone. The wait time by phone is long and I have had technicians be rude to me. There seem to be frequent billing issues, I had a technician argue with me I could not bill my insurance and a coupon. I have pharmacy experience and this is not the case, someone else had to re-bill the medication at the register instead of doing it correctly when requested over the phone, wasting the pharmacist's time and my time. It also concerns me for if I did not have insurance billing knowledge I would have paid a much higher price for my medication. I do hope other patients here are receiving discounts and savings where appropriate. If this pharmacy were not close to me I would not fill here. It took 8 minutes on hold by phone the most recent time for a refill request and usually takes about 10-15 minutes of holding on average. A refill request should take 30 to 60 seconds of verbal communication when all of the information is correct. It is very unfortunate that there is an environment here created by staff causing great stress in order get necessary medication.

The most helpful people you will ever meet. They have really gone out of their way to be helpful over the years. It may look like a big chain, but the pharmacy is very professional and if you give them a chance to solve your issue - I believe they will do so as much as possible.

Friday morning I called in to renew a prescription and the computer said it would be ready at 5:00 that evening. I went in on Saturday late afternoon to pick it up and was told that it wouldn’t be ready till Monday. Apparently it was being processed by an ”offsite facility”. Then while heading home I get a text that my prescription is ready to be picked up. And we all ask ourselves why our health care is all screwed up. It’s time to bring the free market back to health care and prescription drugs!

Sent me home with the wrong mg of pills the misread The prescription a mistake like this could kill someone! Then they make me wait like I was going to swap the pills for over the counter stuff! Wow that’s messed up!!!