Piercing Pagoda

Love Peircing Pagoda. Very nice jewelry. And staff very helpful and knowledgeable.

I am only giving one star because they do have nice jewelry. However, when I took my 16 month old daughter to get her ears pierced for christmas pictures the experience was absolutely HORRID!!! The gun mechanism did not release causing the gun to be stuck on her ear! Not only did the employee seem inexperienced but she just walked away, leaving it hanging on her ear. I had to hold the gun to keep it from causing her more pain from it weighing down her ear lobe. The other employee saw this and came over to help get it off. After a few tries with a PAPER CLIP it released!! The ear ring was stuck in the gun so after i grabbed my belongings we walked down the mall and found a seat where I had to put the ear ring in her ear. What a nightmare!!!!! My daughter was completely frantic, screaming so loudly and everyone around the kiosk and stores just stopped and stared in complete shock as to what just happened. Since then the same ear has been infected 3 times, so I finally took it out so she doesnt have to deal with it being sore all the time. I have called several times to file a complaint, my info was taken but I have yet to get a call back!!!! I am completely disgusted with them and how they are ignoring me. I pray this never happens to another little girl. I strongly recommend going somewhere else!

This place was extremely expensive, in my opinion. The gal I spoke with was very nice though.

Great choices for everyone

Manager nasty!! Kelly was helpful