Map
Detailed Information
- Place Types Local government office
- Address 625 Cherry St 3rd floor lobby, Reading, PA 19602, USA
- Coordinate 40.3346165,-75.9244586
- Website http://www.dhs.pa.gov/citizens/findfacilsandlocs/countyassistan
- Rating 1.7
- Compound Code 83MG+R6 Reading, PA, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
The place and the workers are good. They do the best they can with the resources there given !
My wife and I had our case transferred from Lehigh County, who helped you, got right on top of your case and returned every phone call quickly. We've been waiting over a month to hear back or receive something in the mail and nothing. Called Lehigh back and they told us they already sent our case and we should've heard something by now . So they re sent everything . Still nothing from Berks after leaving at least 10 messages. Finally got a hold of someone and they were rude, didn't help one bit and also told us we didn't even have a case number. Unfortunately my wife and I are both in between jobs and only one of us is collecting. Berks County doesn't care if you're sick and need insurance, if you have no money for food or if you can't pay your bills. I've never had such a hard time getting a little hand from any other county until this. Berks county and their workers should be ashamed of themselves. Try doing your job!!!
Applied for chip pretty much right after my son was born, he’s now 2 months old and they waited until now to deny us his health benefits bc this place didn’t send all the stuff/ “missing info”. So now he is 100% uninsured and has his 2 month shots today actually. To top it off I’m not working right now and my boyfriend is in between switching jobs so we don’t have the money to pay out of pocket either.
Welfare gets you what you need if your in need. What’s more to expect.
I received my renewal letter five days before I had to have it in which was 6/30. I just received the past due letter on Friday; which was 7/5. I had sent in the renewal along with a letter stating that I didn’t work at the job they had me listed for. I’m currently working on getting the other letter from my other job but they won’t get back to me either. Seems like being able to take care of yourself is a joke to the people in this area unless it affects them directly. I was supposed to have my first prenatal appointment on Wednesday because I am 7 weeks pregnant and my insurance was suspended yesterday, so now I have to call and cancel. I’m in utter shock at the lack of concern and the failure to return calls. I have never had this much trouble with an assistance office in the two years I have been receiving assistance.
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