Area 51 Car Audio & Security

Area 51 car audio was an awesome experience. The staff knew what they were doing and put a new car stereo in the next day. The radio sounds great and i got carplay back.

Area 51 is a shining example of a small business that cares about the satisfaction of its’ customers and the professionalism of their work effort. I went there to have a unique Excalibur Remote Start and 2-Way Security Alarm installed in my Honda Accord. I didn’t even know Area 51 existed until I was referred to them by the manufacture of the Alarm system I had purchased. It just goes to show you that some gems remain a hidden secret because of the value of their performance and the quality of their service. I bet if everyone new about them, they would be overwhelmed with customers and that might diminish the quality of their service. As they are now, they truly excel when it comes to customer satisfaction and attention to detail. I went there in the early morning hours as they were opening and was immediately welcomed by the owner, Justin. Area 51 is a family run business and they really work well together as a family. They immediately began work on my installation, but that was not the best part. Justin encountered a bit of difficulty with the installation of the alarm system because I had not provided all the correct and necessary components required to complete the installation. This was not a problem for him as he had the necessary components on hand. But the most impressive part of this was his determination to get the alarm system installed accurately and working in perfect condition. He would not quit until he had achieved a perfect installation and that everything worked as it should. He even had access to his own technical support team with the manufacturer and an unlimited supply of resources to complete the task to his satisfaction; and he expected MORE than I did of himself and his crew. I was amazed at the level of professionalism and determination he displayed; they all displayed!!! Finally, when he had mastered the task and the system was completely installed, he still took into consideration that I was a veteran and was generous enough to throw in a veteran’s discount. This is the difference between going to a large-scale service shop where you are a number, as opposed to a small business service shop where attention to customer satisfaction is of utmost importance. Area 51 also installs Car Audio and Security products as well as Window Tinting, GPS Navigation installations and Remote Starts for a variety of vehicles. It did not matter that it took more time than necessary to install my remote start and car alarm because the end result was a perfect system that works every time. If you need something installed, you can’t beat Area 51 for the best in quality service and customer satisfaction in the County of Berks. I strongly recommend them and I will definitely use their services again if I have need of any other installation projects for my car. I give Area 51 a Five Star Plus Rating.

I had a remote start installed. All I can say is Justin is awesome. I would highly recommend Area 51. Plus, they give military discounts. A+++++

After my mechanic told me the aftermarket radio installed in my Jeep was drawing power nonstop because it was not installed correctly, I went straight to Area 51 because it had good reviews and I like to support small businesses rather than the big box stores. As soon as I walked into the shop, I was helped by Justin and given an appointment to have a new unit installed the very next day.nThe new stereo was installed quickly and correctly so I don't have to worry about my Jeep battery going dead, and the sound is amazing. I'll come back here for sure and recommend them to everyone. Thanks Justin!

Area 51 Car Audio and Security not only provided me with great customer service, but they went above and beyond.nnTheir work is exceptional and it's obvious by the product outcome. I highly recommend them to anyone looking for quality work.nnIf I ever have any car technical needs in the future, Area 51 will be my first and only choice.