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T-Mobile

3225 N 5th Street Hwy, Reading, PA 19605, USA
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Detailed Information
Openning hours
  • Monday 10:00 AM – 8:00 PM
  • Tuesday 10:00 AM – 8:00 PM
  • Wednesday 10:00 AM – 8:00 PM
  • Thursday 10:00 AM – 8:00 PM
  • Friday 10:00 AM – 8:00 PM
  • Saturday 10:00 AM – 8:00 PM
  • Sunday 11:00 AM – 7:00 PM
Photos
T-Mobile
T-Mobile
T-Mobile
T-Mobile
Reviews
Daniel Katz (12/07/2020)
Employees are either uninformed about how Tmobile contracts work or intentionally mislead us regarding deals in order to sell phones. While the specific employee helping us was friendly, she told us incorrect information that the manager later lied about to a customer service representative in order to not honor what was stated. Employees were rude to other customers in the store who were paying late fees on their phone bill, were rolling there eyes and making fun of them after they left. Would do business at practicallly any other Tmobile store before returning to this one
Joshua M. Caraballo (09/15/2020)
Customer service is bad & employees are lazy. Was instructed by T-Mobile’s customer service center to go to a store to get my defective SIM replaced because technical issues on their side. After communicating this to the employee “assisting” me, he proceeded to call the customer service center (which I already had done and they couldn’t fix the issue) to tell me he couldn’t issue me a new SIM card. Clearly not wanting to do even the bare minimum with an annoyed expression the entire transaction. I’d recommend another store.
Wilfredo Pagan (11/05/2020)
The entire staff at the t-mobile store at 3225 n 5th street highway are awesome.
Abunaw Fidelisndip (11/16/2020)
Stewart at the tmobile store at 3225 n 5th street highway in reading was a huge help to me. He help me set up my box man app.
Stewart Locus (11/05/2020)
The Staff at the T-Mobile on 3225 N 5th Street Highway was very knowledgeable and extremely helpful and efficient.
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