Kay

I live in Tennessee and this was the only place that had the wedding band available, they were so helpful and nice. Jamie was absolutely the best thank you all so much!! You made this brides day

I had the best experience ever with Kay's jewelry.nThe associate was very helpfulnShe went above and beyond the Call of duty!nI will go back to Kay's for me needs!

horrible customer service. went there ready to spend and was treated like trash. was turned away because they wanted to have group lunch i guess. 3 employees and the store was shut down. then they talked to me and my husband rudely. i ended up at jared and purchased a 1ct diamond and 2 wedding bands. they were great. just take your business to jared’s. the chicks at kays clearly don’t care about making a sale.

DO NOT SHOP AT MONROEVILLE KAYS. READ!nMy boyfriend and I went to look at engagement rings. I got sized officially (it’s been 6 years). Anyways. Long story short, he goes to order the ring. We order it in 7 1/4 (what we discussed). Fast forward , I am Now engaged (08.01.20). He picked the ring up it’s a 14k white gold ring. It’s 10/23/20 and my ring is literally turning already (happens in future not right away-rhodium dip). Go back to get it checked this time in GREENSBURG .....THE BEST STORE....... The lady tells me and sizes my ring to be a SIZE 8!!!!!!!! WE DIDN’T ORDER THAT. Come to find out the order form says 7 3/4. We literally had the wrong size (no wonder I bought ring guards). Monroeville is literally a mess, always has been. First I felt skeptical about my ring, then all the red flags popped up. Wrong size (not once 3 times), white gold already “doing its science” as they say in less than a month, and the diamond was wrong. Just do not shop there. Go elsewhere

Just had some jewelry repaired, they were very polite and helpful.