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Social Security Administration-Phone Service Only

707 5th Ave, New Kensington, PA 15068, USA
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Social Security Administration-Phone Service Only
Reviews
wernwal (09/06/2018)
I have visited in the morning each time between 9am & 10:30am. The waiting area is small but I have been taken in within 15-30 minutes each time. Customer service reps do not have private offices but reasonably large cubicles to provide service. I have visited at least three times in the past 12 months as I got ready to retire. Always in & out within an hour & courteous helpful customer service people. NOTE: I was in the military & civilian Fed for 38 years. The people & service in this office are in the upper 25 percent of my customer experiences.
Sharon Barricella (05/24/2019)
Better than other social security offices with how fast you get taken care of... however, you have to talk about your personal information in front of everybody in the waiting room, including the guard. Also the waiting room is small and when it gets busy, there's not enough seating, nor even places to stand.
Marissa Tutka (07/22/2019)
Online it says they were open, I drove down there and the sign says tempery closed till 7/26..... How about saying that on the website instead of me wasting gas!
aj jenkins (12/04/2018)
Always have received mostly quick and very friendly and helpful service from the agents.
Rudy Tomazich (10/17/2019)
Wait time on hold almost an hour. That is unacceptable.
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