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Jared

161 Fort Couch Rd, Pittsburgh, PA 15241, USA
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Detailed Information
Openning hours
  • Monday 10:00 AM – 8:00 PM
  • Tuesday 10:00 AM – 8:00 PM
  • Wednesday 10:00 AM – 8:00 PM
  • Thursday 10:00 AM – 8:00 PM
  • Friday 10:00 AM – 8:00 PM
  • Saturday 10:00 AM – 8:00 PM
  • Sunday 11:00 AM – 6:00 PM
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Jared
Jared
Reviews
Angela Nguyen (11/14/2020)
My family been doing business with them from 2007. But this year we very disappointed with them. The order took over 2months to arrive because the seller were on vacation. No other sellers or store managers call me. I have to reorder but the 2diamonds I order sold so I have to reorder 2other diamonds more money than the one I order 300 each. The diamonds arrive Much much smaller than actually size. I have to return them. The Jared in south hill mall did not have any cash to return my cash order . Ridiculous more that Even put credit in my bank card they could not do that???? They said I have to wait for their company check for my cash order in 3bussiness day. BUT 5weeks passed the check from their company still not here
Victoria Six (07/08/2020)
Rick is the best! I saw a cute ring online but wasn’t comfortable ordering a real diamond from the site. When Jared didn’t have one similar, Rick explain that they could create a custom ring in house and walked me though the whole process. Stacey was very helpful as well and they worked based off my budget. It came out perfect and I am very happy with the result!
Erica Pape (10/06/2020)
Jared is apparently not the Galleria of all types of jewelry, which I found out the hard way when I wasted my time making and coming in for an appointment to have my wedding band and engagement ring resized.nnI called in the first time to make sure they would work with platinum and they were ok with working on rings purchased from another vendor. I was told that would be fine.nnWhen I called back to make the appointment I was asked again by someone else whether or not I had purchased the rings from them. I indicated a second time that I purchased the rings from Brilliant Earth. I was not asked any additional questions.nnI came in for the appointment and after observing the ring under their microscope, I was asked if my diamond was lab created. I told them that it was and they replied that they cannot help me because they don’t work on lab created diamonds due to corporate policy.nnIf it’s a corporate policy, the right thing to do is tell customers up front before they waste their time that they cannot provide services. I highly recommend Jared amends it’s corporate policy to ask folks what kind of diamond they have when inquiring for services on jewelry purchased elsewhere or maybe don’t service jewelry that they don’t sell.
Lynda Roman (07/30/2020)
Needed a ring repair. Obtained an appointment as was required. Process was fast and safe, meeting Covid guidelines. Staff all welcoming and professional.
Anne Marie Talty (09/06/2020)
Jared on Fort Couch Road provides superior customer service combined with staff who know the gem and jewelry business. very knowledgeable and always a great experience
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