United States Postal Service

I visit the post office regularly (2-3 times a week). Every visit I have is a wonderful experience. Line moves quickly and everyone is always very pleasant!

This post office is very clean and has various safety precautions set to insure your safety. Deanna helped me and and got me squared away with a better option to send me package. She was beyond helpful and very kind. My experience was very wonderful thanks to her!

Worst customer service and carrier always mix up letters in our mail box. Now they LOST our certuified mail. No help when we called, they said the carrier called in sick, so they dont know where our mail is. No assurance or sorry for the inconvenience. Important certified mail to us obsiously did not matter to them.

Never left anyone a bad review, because I am very empathic towards people. But I had the worst customer service there this week. I called to double check passport could take us as walk ins (as it says on google)... they said as long as I got there by 4. My husband left work earlier, I picked up my son from school earlier, got there 20 min before 4, drove all way from Boulder. The lady not only said she would not take us, but she was RUDE!!! My daughter needed to go to the bathroom, and I understand they don’t have a public restroom. But there are many ways to tell us that, instead again RUDE. I was keeping my cool the whole time. I told her I called to confirm about the passport info, and how husband left work earlier etc. she asked a guy from inside to help me, he got in the window and surprisingly a second plain RUDE person there. Amazing, I am not one to complain and I was very kind the whole time to them. Next day I went to USPS at Pearl st in Boulder. BEST CUSTOMER SERVICE. It was even funny that my daughter needed the restroom again, and the way the lady who as helping us explained how they can not allow customers to use their restroom really showed me I was bad treated the day before. She was so professional and kind explaining, it’s no doubt the way you approach and treat people make a HUGE difference in how you get the message.

Wonderful post office! The customer service is great and the workers helped me figure out how to send my packages the cheapest and quickest way. I think you need to schedule a time to do passports. :)