Boulder Chrysler Dodge Ram

Hunt was my sales man, I also spoke to the GM Tyler and another manager Chris. They were all very cool, low pressure and knowledgeable. I drove 6 hours to this dealer because they had the exact truck I was in the market for. They were respectful of my time and got me in and out as fast as possible. I highly recommend Boulder Dodge. Thanks for taking such good care of me and my family Hunt!

I was sold on having my campervan serviced at this location given the quality and professionalism I had found Jeff and his team brought to the table.nnIn his absence the service was just not the same. I had considered finding a new location to have work done, but the interim manager (who was a nice gentlemen) had offered a free oil change to make good on a poor experience I had during a recall service.nnWhen I recently went in to have the oil changed, Jeff and his team were back running the service department and they again provided the outstanding customer service I had come to expect.nnI assure you that I am an actual customer and simply felt that an honest review is the least I could do to show appreciation for the level of quality this team brings to the industry.nnThanks for the great service.

This was by far the easiest and most relaxed purchase I’ve ever done. The team was understanding of my needs and they made my requests happen. The transaction was smooth fast and safe. I would recommend Chris and Tony Carelli over and over again! I’m happy with my purchase!

I thought I’d pass on my experiences with Boulder Chrysler Dodge Ram, as a cautionary tale to people considering dealing with them. I contacted them by email (I live outside Colorado) in October 2020 to inquire about a particular used car. A representative responded to indicate the car was available and that the price was $20,000. Over the next two days I exchanged several emails, text messages and telephone calls with salespeople at the dealership, mostly gathering further information about the car (it was a fairly new listing and photos were not yet up on the website). I told the salesperson that if he could provide me with evidence of a clean diagnostic scan, I would buy the car at the price quoted. After one more day, he did provide me this evidence, and I told him I would buy the car as discussed. This was three days after my initial contact and receipt of their price quote. When I told him that I would buy the car, he told me that the price had changed and was now $22,000. When I expressed my frustration with what I perceived to be a bait-and-switch tactic, he just told me that the “sales manager” had decided to increase the price and they would not honor their initial quote. The matter was not open to discussion.nnIn my opinion, while I don’t know if Boulder Chrysler Dodge Ram did anything technically “illegal,” this incident certainly is reflective of questionable business practices, a lack of respect for customers and a willingness to abandon good-faith dealing for a few dollars more in profit. To say I was discouraged and frustrated by my dealings with Boulder Chrysler Dodge Ram would be an understatement.

I am a return customer here after an initial great first impression and that impression only continues. Staff are friendly, flexible, knowledgeable, and efficient. They are fair and keep you updated. I would definitely recommend !