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Safeway Pharmacy

391 N Main St, Colville, WA 99114, USA
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Safeway Pharmacy
Safeway Pharmacy
Safeway Pharmacy
Reviews
Alexis Bell (10/15/2020)
This has been the worst pharmacy ever. The first trip the girl couldn’t get my insurance correct and I had to pay for the medication... same first trip I asked pharmacist ( who has zero personality) to order a different size pill, which was what my pharmacy transferred to them, second trip it took about 20 minutes for them to figure out my insurance again ( they didn’t put the prefix in...augh), wrong pills again. Me no personality pharmacist got on the computer to have me show him which pills I wanted. Third trip in I got the wrong pills again . I advised I would transfer my script somewhere else. Went to get my script at other pharmacy and they said they had called 3 times requesting transfer and no word from Safeway pharmacy. No empathy in this pharmacy by the pharmacist, he is quite frankly uncaring about his position.
Jessica Carmell (09/05/2020)
On two separate occasions, trying to refill a 90 day supply of a prescription for my son, the pharmacist has been uncommunicative leaving my son without medication both times. It would not be an issue except that at each visit I was given a time to come back to pick up and each time they never even had the medication to make the fill to begin with.nnAfter making the third hour-long round-trip, I was told that they could either order the medication and cut my prescription into a third and return to the doctor to get a new script when we run out again, or I could just wait and see when the meds come in.nnSo with that, I was given a new time to come pick up scripts after delivery would “possibly” be made and that was false information as well. I won’t fault a pharmacy for delivery issues, but the pharmacist should be held accountable for every other issue relating to the scripts. My son is out of medication, we have no prescription, and I have to drive BACK INTO COLVILLE for the fourth time to see if they received a shipment and hope that they still have some meds left to fill a portion of this prescription that was called in on Tuesday, 01 Sept 2020.nnIf you cannot deliver a service, don’t pretend you can and waste people’s time Safeway. Unfortunately I’m stuck with you for a little while longer.
Wendy Anderson (02/16/2020)
Before Albertson's purchased Safeway this pharmacy was the best in town. Now they are understaffed, have horrible software, and can't get things right. I stuck with them hoping this would get worked out. In the last year it has gotten so much worse. I am afraid it is time to give up on them. I waited WEEKS for a daily inhaler. Never did get my rescue inhaler. If the doctor calls in a prescription they don't look for it or fill it until you come in and tell them you have a perception. Then you are lucky if they find it.
High Grade Mine adventure (12/22/2019)
I want to thank the staff for going the extra mile . my daughter has a condition that requires medication 3 times a day. My daughter was running low on her meds and I called in a refill. Heidi called and told me that the pharmacy was out of her medicine and the other Safeway stores were out as well. I went into panic and called the hospital. A few minutes later Heidi called me back to tell me she found a pharmacy that has my daughters medication. She sent everything over for me and in less than an hour I had the prescription in hand. Heidi went the extra mile to help a family in what could of been a very serious situation. The staff at this pharmacy has always been kind and very diligent with our refills. Thank you staff for being awesome.
Matthew Kienbaum (10/19/2019)
Horrible service. Everytime I have stopped in they have no idea what is going on. I am from out of town on a hunting trip and it took them 3 days to transfer my prescription. First contact they said it would be ready the next day, was not the case. Everytime after, I called in they would tell me it would be ready soon and they would call me. Never happend. Get your prescription somewhere else
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