Map
Detailed Information
- Place Types Insurance agency
- Address 775 S Main St B, Colville, WA 99114, USA
- Coordinate 48.5374296,-117.9050707
- Website http://www.stfarmjoe.com/?cmpid=d018_blm_0001
- Rating 4.7
- Compound Code G3PV+XX Colville, WA, USA
Photos
Reviews
Took business elsewhere after significant errors with paperwork, payments, and coverage continued over a period of years. There was a payment made for 6mo of insurance that was applied to a relatives account instead. This was only discovered when they sent them a refund check and cancelled my policy for non-payment. One of many errors of this kind! The last straw was when my policy was again cancelled and no notification was sent to me. When I went into the office to clear the issue up I was told there was an authorization form missing and I noticed sitting across the desk that she was searching for this form in someone else's account....I was offered a new policy but no explanation of what went wrong with my old one. All of the effort to get to the bottom of the issue was on my part. The individual helping me said that she could make a phone call to figure out what happened but it would take a long time, or I could just start a new account with them. She just didn't want to make the call and do the work to find me an answer, never mind the mess that this issue left for me! Less than pleased with the competence of the individual handling my policy and even less so with the lack of effort or ability to make things right.
People who took great care of our family need for insurance.. thank Joe and Eric..
Been with state farm insurance 40 yrs haven't failed me yet....
Super friendly, great quotes
Good man.
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