CVS Pharmacy Specialty Services

I was never notified of the status of my prescription. After waiting two weeks, I called and they informed me that they did not carry the medication that my doctor prescribed. They did not even send the prescription back to my doctor (or notify the doctors office) so he could send it to another pharmacy. Thankfully it wasn’t an emergency but still very disappointed in the lack of communication.

Minor emergency sent a script here. Said they would call when ready. Didn’t hear anything for a couple hours so I drove there and called them. Was informed they had it, but were closed to the public, but if I had a locker across the street I could have it. Since I was in my car across my street, I couldn’t. Apparently one victim of corvid virus is common sense.

Went to get my Husband prescription filled . They were able to fill one of his eye ud83dudc41 drop prescription. But did not have the other eye drop he needed at their location , so they called to see if it was available at another CVS pharmacy. They found that another CVS had the other eye drop he needed there. They said they had it sent to that CVS .But theynsent over the eye ud83dudc41 drop prescription that They already had filled at their store instead of the other one they were not able to fill. I went to the CVS that had the other prescription that they claim had transferred over. But when I got to the other CVS they informed me that the other eye drop I needed did not get transferred to them and they were not able to see the prescription. But the other one that they had already been filled they could see. My husband needed these eye drops and we were not able to them due to this CVS extremely incompetent workers. Granted they are only open until 6pm Mon thru Friday land closed on the weekends . We have to wait until Monday 1/20/20 to get my husband eye drops filled .My Husband has Glaucoma which he extremely needed his eye ud83dudc41 drops medication to keep the pressure down in his eyes . Because my husband is almost blind in his left eye. The people at this pharmacy is so extremely incompetent!!!!! Don’t get your prescription filled here especially if it medicine you really need. Very Pathetic!!!!!

Thank you for being so helpful

No respect for customer time. Extremely rude staff. “Mariah” or “Marai” was especially disrespectful, disengaged, and unhelpful.