Map
Detailed Information
- Place Types Clothing store
- Address 3000 E 1st Pl Suite 285, Denver, CO 80206, USA
- Coordinate 39.716745,-104.952015
- Website https://storelocations.ae.com/us/co/denver/3000-e-first-street.
- Rating 4.4
- Compound Code P28X+M5 Denver, CO, USA
Openning hours
- Monday 10:00 AM – 9:00 PM
- Tuesday 10:00 AM – 9:00 PM
- Wednesday 10:00 AM – 9:00 PM
- Thursday 10:00 AM – 9:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 10:00 AM – 9:00 PM
- Sunday 11:00 AM – 7:00 PM
Photos
Reviews
I’ve been to lots of A&E’s and this location had the best customer service! Everyone was so kind and friendly.
Lindsay does a great job, along with Nick and all the other employees. Best service of any American Eagle
Bad customer service. I ordered a pair of jeans for curbside pickup. The email with pickup directions sent me to the wrong location. After 10+ min of searching I finally found it. The girl brought out my order; I left to go home. When I got home I opened my order and realized they never removed the security tag that sets the alarms off when you walk in/out of the store. I called and they promised me a 15% discount on my order, so I made the 20 min drive back to the store to have it removed. When I got there, they said they had been expecting me. Then the manager removed the tag and sent me on my way with no discount on my order or even a coupon on a future purchase. If you promise someone a discount over the phone, honor it in person. So annoyed and disappointed at how poorly they are managing pickup orders and customer service. Would NOT recommend this AE store.
I never got my order delivered even though I got an email saying it had been delivered.
I had a shipping mishap where I got the wrong color dress a few different times, and the store manager at this ae was SO HELPFUL! She totally understood my frustration and called headquarters and it felt like she did everything she could to help me and compensate for the mistakes with my previous orders. I come to the ae pretty often so I feel it's always been a good store, but wow it's definitely one of the best stores and shopping/return experiences I've had!
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