Map
Detailed Information
- Place Types Hospital
- Address Gateway Medical Bldg, 13701 E Mississippi Ave STE 200, Aurora, CO 80012, USA
- Coordinate 39.6969771,-104.8326479
- Website http://www.denver.va.gov/
- Rating 2.3
- Compound Code M5W8+QW Aurora, CO, USA
Reviews
I’d give this a ZERO if I could!! Your phone service is horrible and full of employees that really don’t care about vets at all!! I called weekly for months trying to get my authorization re-upped to be seen out in the community healthcare system because my local VA clinic didn’t have a physician taking new patients... I wanted to continue to see my civilian dr...you said you “authorized” yet for months the drs office received NOTHING from you guys. I even gave the correct fax number the last two times!! I would call and be on hold for over an hour each time and just when I was next in line, your system would either bump me to the back of the line or hang up on me.nnThank god when I called the actual VA to report your horrible service, they quickly assigned me to VA clinic dr who was willing to take me so I don’t have to deal with your poor service and laziness!!
I would rate this with negative stars if Google would let me. Parking is atrocious, none of the staff knows where anything is. Fortunately nobody really seems willing to correct it. Their systems are not working right, so you were waiting an hour to be seen because they were busy, now it's because they don't know you are there. Make sure you don't go in the morning or evening or you will not beat the rush hour. Avoid at all costs, stay local if you can. If you absolutely have to go, check in with the volunteers who know more than staff. Take a sleeping bag or get a hotel to be safe. I spoke to roughly 15 veterans who had the same experience or worse...
The new building period is passing and people are finally starting to figure out where things are located.
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