Thompson's Heating & Air

My wife and I reached out to Thompson heating and air, he showed up on a Sunday and gave us a bid. His price couldn’t be beat, his work was amazing, everyone was so friendly and well mannered around my kids! They all were friendly, responsive and informative with a smile. They offer quality service at competitive prices, I would highly recommend them to anyone needing work they truly put the customer first.

The experience was great from the initial consultation with John. He answered all of our questioned and we did not feel he was trying to sell us on something we didn’t need. The crew that came to our home to install our new system were professional and friendly. System is working great. I would definitely recommend Thompson’s Heating & Air to family and friends.

Thompson’s exceeded our expectations. They were Easy to find, quick to deliver a competitive bid, friendly to work with throughout the process, thorough in their installation, and the product they installed is a perfect solution to what we were looking for. This was a commercial install at a laundromat. The heat load in the building is unique and John catered to our specific needs. They financing program worked great for our current situation. Overall I’d work with John again, and highly recommend Thompson's.

I first used Thompson’s Heating and Air in 2017. My AC condenser broke on the 1st day of a two week 105+ heat wave. I called every company in and around town to try and get someone to look because I had 4 cats that were suffering and every store had already sold out of portable AC units. Thompson’s was able to work me into their schedule for the next day, but when the 1st tech looked at the unit he told me the coil was cracked and he could not repair it. He then called Jon, the boss, thinking that maybe he, with his vast experience and knowledge, might be able to do something. Sadly, Jon could not repair the cracked coil so we discussed ordering the new part and that it might take a week or longer to get. Long story short, Jon, knowing that we were desperate, drove over 100 miles to a warehouse to get the part we needed and spent the entire day Saturday repairing the unit. It was a really amazing level of customer service that you just don’t generally find from any company these days. Most recently we had them out to service our AC and to get a quote for moving the condenser out of the way for future yard renovations. They did such an amazing job and they were able to relocate the unit to an area of the yard that I did not think was possible, completely out of the way for any future projects. I will forever use Thompson’s Heating and Air for all of my AC and heating needs.

Thompson's Heating & Air headed by Jonathan Wilkerson is an excellent firm; rendering excellent superb service at a conscientious price/cost. I assure you that you will not be sold dishonest service. An example is the occasion several NINE years ago on which I was prepared to purchase/have replaced the whole air conditioning system of my house because I thought my system was old and dead (I was told by other Heating Air conditioning businesses that I needed to toss out my air-conditioning system) but Jon (while he could make huge amount of money) upon finishing his examination of my system told me that my system needed just a minor tune up. This morning (3/3/2020) after an additional 9 years of life/service from my 28-years old system, Jon replaced the really dead cooling part of my system with an excellent caring/professional/honest replacement. God Bless Jon/s business and the associated knowledgeable courteous professionals at Thompson's Heating & Air.