Map
Detailed Information
- Place Types Physiotherapist
- Address 1801 Cleveland Ave, Santa Rosa, CA 95401, USA
- Coordinate 38.4542218,-122.7266287
- Website http://www.spineandsport.com/
- Rating 4.4
- Compound Code F73F+M8 Santa Rosa, CA, USA
Reviews
This is my new place l call home sweet home for my Rehab. For my back surgery.nI researched and found this wonderful place .nAnd it comes with a wonderful staff ud83eudd70nI’m super blessed because it’s closest to home , but even better I love the equipment I get to work with .nI was only allowed to walk ud83dude1e
The staff is extremely personable and knowledgeable. Felt very comfortable in their facility. Highly recommend there place to anyone who needs physical therapy.
So my experience with the doctors here was great. They are fantastic professionals who really helped me work through a nagging injury that definitely improved my quality of life.nnI am more concerned with the billing and reception department here.nn5 months after treatment I received a bill for almost $1000 dollars on treatments I was told were 100% covered by my insurance company. Not only was I told this once, but each visit I was reassured I owe nothing out of pocket. If given the opportunity I would have liked to know how much out of pocket I would be spending on these services so I might be able to save up for a bill down the road.nnAgain the doctors I worked with here did a fantastic job, but the communication from the billing department, is flat out non-existent. Before you leave a visit with them, make sure to get the total cost of treatment they are billing, and ensure you save up at least 70% of that for each visit. You'll be needing it when they get around to remembering to bill you almost half a year after the fact.
The receptionist (Shelby) went on and on about her sister or cousin having the same injury as me and she was just fine. Belittling my injury before I was even seen. She was rude to me the entire time. Even her voice mail was unprofessional. I would not let someone like this read anyone's private medical files. She said things loudly so everyone could hear. This place needs a new receptionist asap.
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