Lulutrip, Inc.

I've enjoyed my tours with this company and hope to do many more in the future! Though they primarily cater to Chinese-speaking clientele, their tours are always in English as well. We have fond memories of the tours themselves and the people we travelled with.

Is Globerouter closed completely?nThey don't get any phones and emails and do not refund anything on the cancelled tour.

very bad.nMy father caught gout happened unexpectedly 12 days before the trip. He did not try to cancel it but move to a later date. They still want to charge $200.nThen want you want? If my father force himself to go with crutch at the date, slow down the whole group?nNot mentioned that we are returning customer!~

Dishonest company, leave a review on their site with 1 star. but their website post it to 3 star automatically. Tour is also different from tour advertisement. Worst travel experience ever, Tour guide on his cell phone all the time and did nothing but collecting the tips, No introduction of any point of interest. Filed a complaint on their website but nothing happened. Stay AWAY from this company !

My family just had a 6-day round-trip tour with them between seattle and San Francisco. The experience was unpleasant in many aspects. The trip agenda is poorly designed. there are 6-8hr highway time per day and the time assigned to interesting natural attractions (crater lake and red wood state park) is much less than some boring urban attractions (Fool wharf and Chinatown), 40-60min vs 2-3hr. More importantly, the tour guide, who is also the driver, is far from competency. He talked very little about the attractions and gave almost no introduction of the point of interests, except when advertising the wine on our way to a wine tasting event. He didn’t even know the hotel booking information well such that he told us our hotel fee has covered the next-Day breakfast one day which turned out to be wrong and cost us $36 unexpectedly. He was not very helpful either in meeting the medical needs of other tour member. Moreover, a training tour guide was on our tour and drove the bus for the official tour guide sometimes. This training guide had many dangerous behaviors when driving the bus, such as having both of his hands off the steering wheel and two eyes away from the front to look for things in his bag while driving. He also had one of his leg crouching on the seat and both ears blocked by ear plugs and musics while speeding. I would recommend no one to take tour with them!