PetSmart

got this little Anole here... kiwi.

Good selection

Closed early. Let another person in right in front of me with 10 minutes left to the hour. I needed one thing.

Assistant manager Josh was extremely rude. I came in to do a price adjustment based on their online sale for two aquariums I purchased the week prior. I called in advance and received approval from another store since they have no POLICY around price adjustments. I used to work for Petsmart as a manager and wanted to check if this had changed over the years. The store approved it and said yes just bring in your receipt. I was closer to the Campbell location. Josh which was rude about putting my tank on hold the prior week was the cashier. I told him my conversation with the employee from the other store and he was appalled she would even tell me this, like he didn't believe me. And also didn't believe I bought two of them. He was rude, holding up the line, didn't call for back up, decided to take a phone call while handling my price adjustment then had the nerve to tell me I had to drive 25 minutes to the other location to get my price adjustment there. There's no such policy. I get to the other location and Blake the store manager was happy to assist me with no questions about the price adjustment. The amount was a different amount I received from Josh, funny thing he did do both of them without telling me or ringing up my other receipt. He gave me 2x the money back and the other store did the price adjustment correctly. I still had to drive to the other location but his idiocy gave me $13 more than what I was owed. I will not return to this location and hope the district manager contacts me soon.

I have often adopted turtles and fish here. Everyone is healthy and growing beautifully. The staff seem to take good care of the animals responsibly.