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Citibank
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Marcelo Bressan (09/13/2018)
My wife was treated very poorly by Sally (personal banker). Customer service approved waving a fee and she would still not do it. First she said the branch manager was not available, then that she had resigned. She didn’t know the process and told me that fee wasn’t so expensive and I shouldn’t contest it! Terrible! Still not resolved.
Tiffany Chou (01/09/2017)
rarely open outside standard business hours so it's sort of hard to get stuff out of our safe deposit box
Shelly Miceli (03/01/2018)
I was treated very badly when I went to cash a year old cashiers checks. The teller Ralph called a got the convermation that the 2 checks were good and did not want to cash them. Then ask me to wait until his manager was in to sign off on it or go to an other Citibank with a Manger that could be of help. I asked him to call over to the Citibank down the street and tell them I am coming for a mangers to sign off on the 2 checks and that they were cleared and give them the reference code. I got to the Citibank down the street in less then ten minutes. Ralph the teller did not call and he lied to me about having a manager signing off on a cashers checks. I talked to the Manger and the had to call in on the checks and he found that they were good and I did not need a mangers approval. So this Ralph teller on Hamilton Ave.in Campbell Ca. Did not care about my time or gas to cash good checks. I fill he should be repermanded and writen up for treating me in such a way. I would not recommend any one to bank here if this is how they treat there customers.
Edward D (04/06/2018)
No OPEN on SATURDAY, hard to get service
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