Smart Termite and Pest Control

A family of 5 squirrels moved into our yard and destroyed our garden and flowers. Smart Pest brought out harmless traps to catch the squirrels and re-release them into the wilderness. As each squirrel was caught either Bryce or one of his team members would come and collect them until all 5 was caught which took some time. We would like to thank Bryce and his hard working team for a great job.

We've been using Smart Pest Control since 2013, and have always had great experiences with Bryce and his team. We're signed up for their quarterly service, but any time in between when we've had pest problems, they've come to our house quickly and taken care of them. Issues ranging from wasp nests to ants to rodent prevention (we live next to a farm and in five years have never had one in the house), they've been able to take care of for us. Recently we started getting a lot of red ants on our porch and front walkway and traced them to some ant hills on a neighboring lot. With permission from the owner, Bryce treated the hills so they wouldn't continue to expand into our yard. Our experience is that he's always willing to go above and beyond to make sure we're taken care of and satisfied. I highly recommend Smart Termite and Pest Control.

The worst company! Predatory! I asked for a termite inspection and I got a sales call. When I told them I didn't want to pay their exorbitant amount of money for nothing they wanted to charge me $100 for showing up. Ridiculous! Edit apparently this review was too short and not clear to the owner of the company so I shall expound. First a clarification, my insurance man told me that if you have termites this company has the solution. My experience with them says that instead of being happy with the limited number of people in Cedar City that needs their service they are trying to expand their business by selling termite treatments to people "just in case". I purchased my home several years ago and I noticed before purchasing some old termite damage on a garage door. The damage was minor and there were no termites to be found. Fast forward to this year, my insurance man said it would be a good idea to have an inspection done anyway just to be sure. So I called this company to arrange it. Their salesman came out. I showed him the old damage and told him that I wanted him to do an inspection to make sure there were no current termites. He stood there and started to explain to me how my insurance company would not pay for termite damage and then he broke into a sales pitch how I should spend thousands of dollars with them treating for termites. He did not walk around the property he did not go inside the house he did not look anywhere other than the one spot I showed him, which was many years old without termites. I told him I wanted an inspection not a sales call and I was not interested in treating something that did not exist. When I received a bill from the company I sent them an email explaining what happened. Their resolution was to tell me they would send another person out. Based on my experience with the first guy I told the lady that I did not want them back at my home and that I would call one of their competitors for an inspection if I decided it was necessary. I got another phone call requesting a payment for their visit I explained again that I did not get an inspection I got a sales call and I was not going to to pay. And then another one..... By the last one I was so angry that I yelled at the lady that called me requesting a credit card. Finally the owner called me and apologized for my experience and agreed to delete my bill. After he saw my one-star review, which I wrote because of being harassed for something I didn't receive, he then called me again and told me he was not going to delete my bill unless I took my one-star review off. Did I mention predatory?! He threatened me!!! As you can probably imagine I didn't take that very well. And hence my response to his response to my one-star review. According to my insurance agent who intervened the owner has again agreed to delete my bill.

This pest control business was not able to rid my house of the mice and pests. When we moved in we had destruction to our house, due to mice. I would not recommend this business to anyone.

Eric did a great job! Thank you for sending him out! He treated our seasonal bug problem and did a thorough application! Good hire!