Joy Holiday

The best in the west. Thank you for the excellent tour experienced and thank you Albert and to your partner for the beautiful insight during our tours from SF to Yellowstone. Your timing was empecable.

I joined the YA7 trip with Mama and Quincy. They are the most exceptional tourist guides I have ever met. Always put our safety as the first priority due the entire trip. We have a big group of 9 people. Everyone was satisfied with the trip planning. Mama and Quincy are very responsible and professional. Highly recommend them!

Joy holidaynnI was one of travelers in the RY7 tour with Joy Holiday. It was the worst tour I’ve ever been in my life. I’ve done local tours and international tours before, and this is my first time to use Joy Holiday. Right from the morning of day 2 was a disaster. There was a delay of not one, not two, but 4 1/2 hours of delay. According to the tour director was a transmission problem. Alibis for the 4 1/2 hours delay were: it was Sunday, and it’s Mother’s Day. As a traveler any delay, or call it anything outside of the itinerary is an inconvenience. More inconvenience like: no porter to carry your luggage into your room, and out to your bus. No earphone radios so that if you’re slow or away from the group/tour director you miss the information about the place. Even some of the information are inaccurate. Anything you need to pay like an option has to be paid in cash. Even the driver is sometimes on the phone. This is illegal and puts all of us at risk of accident.The worst thing that happened from this tour is that the tour director interpreted a review, from a couple about the delay, as a criticism. He even mentioned in the PA inside the bus. The tour director mentioned that the 4 1/2 delay was because it was Sunday and Mother’s Day, and that getting a chartered bus was very expensive and lost so much money on this tour. This is when he said “not everybody appreciate this, some criticize this”. This tells me that this tour operator or management is only for profits. Instead of learning from reviews of travelers and improve the way they run their business, they take it as criticism. So for my review this tour company, Joy Holiday, is the worst I have travelled with. I hope many of you can read this before the owner takes this offline.

YA7 tour with Mama and Quincy (not sure if the spelling is correct) is fantastic. They are two amazing people who wholeheartedly served all 55 tourists for this batch I am in. All routes and sights were pretty amazing too!

My sister and brother attended a traveling guided by “Joy Holiday “ they said: “ Please give our tour guide and driver a good review. They gave us warm services, in a well-organized and responsive manner.”