VCA Palo Alto Animal Hospital

Visiting this vet with my cat Patrice usually, and now got a puppy Rainier to have his first shots. I'm in love with all the staff and our doctor! Always a lot of information, good pricing and boost of positive energy after interaction with these wonderful people

They saw my unwell cat with a couple of hours notice, they took her in and were so friendly and kept me informed every step of the way! I'm very pleased I found them an will definitely be going back- hopefully not too soon though! It's stressful trying to find someone you can trust especially in these times when it's hard to actually be with your sick animals in vets visits , I wouldn't have any hesitation leaving my fur babies here.

This place is amazing. As background, I've been going to Adobe Animal Hospital for +20 years. After they expanded and moved to their bigger location, their service changed. It wasn't the little hospital that once cared for my many canines. Somewhere along the road they lost that community vet vibe I really loved. Ever since, I'd been keeping an eye out for a good local vet. A few years ago, while cat sitting for a good friend, I ended up having to make an emergency visit to this VCA. It turned out my friend's cat, who was a senior with a myriad of health issues, had to be put down. With my friend out of town and having to work with the doctors and nurses at VCA myself, I was blown away by their empathy, kindness and end of life care. They were professional, thoughtful and accommodated me even though I was not the owner. I was able to get see my friend's cat and hold my phone up to his ear so they could say their final good-byes. When it came time for me to find another vet for my 16yo grumpy floof and my newly adopted semi-feral kitten, this was the only place I considered. And, I've actually referred several people here before becoming a client myself because they're that good. Each visit reminds me of what makes this hospital so great. From Marisa to Cynthia to Dr. Dean they're an all around great team and you can't go wrong if you choose to bring your fur babies here.

First, the front desk Taylor has major attitude over the phone! She was very rude! I have never in all my years that I’ve been to Vca have been spoken to like that. After trying to book an appointment for my dog, which they are fully booked for the next 3 weeks! With no exceptions for a long time client. Unbelievable service!

We're moving two dogs internationally and Mari and the team at VCA have been just incredible partners. This whole process is so complex, especially now, but they have been responsive and knowledgeable and so friendly. Emailing ahead of time to prepare, texting to make sure everything was good, communicating with the USDA -- they've been truly excellent. Get help here if you're moving a pet overseas!