Allen Edmonds

I am torn on this brand now. The staff is friendly and helpful. This is where I had gotten my first pair of boots and I ended up trying on a variety of shoes to try out different last sizes to accommodate my wider feet. Unfortunately I worry for their quality control of their products. A different pair I had ordered had a error in the eyelet leading to it drifting and stretching out the punched hole. The sole had loosened over time and was coming off with the nails. It was sent back for repairs. I personally am disappointed that a pair of boots at 400 could possibly have two defects.

I just ordered a belt for my son's birthday with the help of Ricky from the Palo Alto store. I told him which shoe my son has and asked what belt he would suggest. He gave me several choices, including the most popular one for the specific shoe. I looked online and picked it! He helped me and is sending out the belt, no shipping cost either! Easy to order, Ricky was very nice! Would recommend this store to anyone! Now, let's hope the belt will be just as nice/comfortable as the shoe! Thanks Ricky!

this brand has quickly become my favorite for shoes. quality is amazing but the service is prefect. I've had three different associates tend to me and each one style is different but all amazing.nnoriginally I came in for only a pair of shoes but end up happily buying 4 pairs. can't say enough on how happy I am with their service.

Great shoes. Nice people. If you give in shoes for reconditioning you get a $75 credit to new shoes!

They were very confident in how well they can fit shoes to your feet, and that they'll get more comfortable fast as the cork in the shoes adapts.nnI've had one pair of shoes from them for a few months, and my wife ordered me another pair for my birthday. When they arrived, the fit wasn't quite right. They'd been so confident on sizing though that I figured I was just not used to such high quality shoes or something.nnI figured I just needed to walk around in the shoes a bit more to break them in, instead of taking them right back to the store like I should have. I wore them quite a few times indoors, and then a couple of times walking around the neighborhood, and it only got worse. After walking a mile or so, my toes were actually scraped a bit raw by the bad fit. Turns out this model of shoe has a different fit than my other pair, even in the same size.nnBy then it was too late to return the shoes, since they won't exchange shoes that have been worn outside. They volunteered to try stretching them, so I may amend this review if that goes well. It really felt like they are just the wrong size though.nnOh well, let the buyer beware I guess. And if the shoes aren't quite comfortable immediately in the store or in your house, take them right back immediately.nnI like the first pair of shoes I got fine, though I've had more comfortable dress shoes. They feel quite sturdy and look very nice. I was willing to pay full price for them because of the famous fitting experience, though I'm starting to think it might be a bit overrated.nnAnyone looking for some very lightly used 8 1/2 D loafers?