Tracy City Hall

Called about serval issues. Wait time was minimal, information will helpful and prompt. Give them all raises.

I recently visited the new City Hall to check if they have a lost and found because my daughter left her backpack at the park and I was hoping one of the parks and rec guys picked it up (ok.. its been built for a while, but its the first time Ive needed to go). No luck as far as the backpack goes, which didn’t suprise me, but I have to say I was pleasantly suprised at how easy it was to get from the receptionist to the Parks and Rec area. In addition to the simple navigation, all the employees we were in contact with were very kind, courteous and helpful. That being said, I have a contractors license and ran a roofing company for years. I have loads of experience dealing with several different city and county building departments and finance offices when I would obtain a job permit or business license. I understand visiting as a resident inquiring about lost snd found is a whole different ball game than visiting as contractor/builder/homeowner etc trying to get a permit (notice I said trying haha) or dealing with inspections etc. For those types of services, I cannot comment. I can say Im not sure the floor that makes it so easy to navigate would be my favorite due to so many departments being in a row at one counter (think bank tellers) with nothing but ait seperating everyone. It just seems it has the potential to get loud if several peoplenWere being helpe at the same time. Then again, I could be wrong?

Not very helpful. Their systems are awful and unorganized.

Wait and see... 2020

Man, the people work there are bad! Not just lazy! I called the office for questions, waited 20 minutes on the line! When finally someone picked up the call, she PRETENDED not being able to hear me and then hang up on me.