Safeway Pharmacy

I would personally only use this pharmacy for prescriptions you're going to walk in and hand to them, and wait around to get filled. They're very good at that.nnEvery time I've needed to call in a refill, though, the refill is somehow never ready when I go in to get it. Even if it's days later. This last time, the medication I needed refilled was unavailable because it was on backorder at the wholesaler they get it from. That would have been fine, but they didn't bother to call me or notify me in any way. I just went in like a week later and that's when they told me it was unavailable. To their credit they checked to see if a different wholesaler had it available and tried to order it through there, but again didn't bother to contact me to tell me it wasn't available. They happened to have a small quantity of it on hand and filled that for me, but after years of other constant inconveniences (some of which I'd been charitably blaming on the doctor's office, since we'd had trouble with other pharmacies interacting with that office; but some of them continued after switching) I'll be changing to a different pharmacy. Sucks, since I work very close and it's convenient, but in the future I'll just stick to filling one-time scrips from doctor visits here.nnIt is very clear just from being in this Safeway often that the staff here are overworked and don't have time to do everything they should and this clearly extends to the pharmacy.

I'd give it a 1 star but due to the fact that I would get my prescription notifications via text I'll give it 2. Well where do I start? They don't smile just rush you when you get to the counter. My last confrontation there was a Hispanic male. Yes I speak Spanish so he spoke to me in Spanish as I walked up that's fine doesn't offend me at all... But he cancelled one of my orders didn't even ask me... Okay fine. I tried getting something similar over the counter but my insurance was going to cover the medicine I was prescribed (folic acid/ anti acidics) so then he tries to up sell things to me I told him I don't need to buy extra I just need to try what's being recommend to me by the doc. Exact dosage and all. I'm a big girl and he tells me you should try adding more vegetables into your diet and I look at him like tf? I'm like OK I'm vegetarian and he looked at me with disbelief and said I shouldn't cook with too many spices since Mexican food has a lot of grease and spices. 1st of I'm not asking him to tell me what I should eat. 2nd hes assuming I cook a certain way/food cuz I look Mexican I could be from Peru or Central America. 3rd he's judging me cuz I'm big to the stereotypical vegetarian. 4th he's trying to sell me other things I was not prescribed. Telling me to buy 2 and I'll get 1 free. I left everything walked away and changed pharmacy to across the street to CVS.

They have always been quick about filling prescriptions, which is why I didn't give them 1 star.nnMy doctors and I are testing out various medications to see what combination works best for me, and the pharmacy has never once warned me about possible interactions between my medications. Even when I asked, they failed to warn me about harmful or even deadly food and drug interactions. Thankfully I googled it myself. I will be switching to a different pharmacy immediately.

Had great experiences with this pharmacy! They have been great about communication and filling prescriptions as quick as they can. When they are busy they will tell you and are pretty accurate about the time to come back. They have a few nice features like automatic renewal and texts that let you know when its time to refill and when its filled. The only problem i have is the wait they usually have a long line to get prescriptions at rush hour and you can be in line for a bit.

I tried calling in a prescription for one of my patient and the pharmacy tech is so rude, asked me if I can be on hold and without waiting for my answer, she automatically put me on hold. I waited 6 minutes and 58 seconds to call in 2 prescription and she have the audacity to tell me to slow down after being on hold for a long time afterwards. Besides the fact that she's a pharmacy tech and not even the pharmacist. I have to be on hold for another 4 minutes for the pharmacist.