Fast Fix Jewelry & Watch Repairs

I dropped off a ring to get engraved from them and they told me to come pick it up in 3 days. 3 days later I go to pick up the ring and when I get there, they told me the ring will be here in 45 min. Which was not an issue since my pick up time was 5:00 pm anyways. So I’m standing waiting over there for my ring and the lady gets a call, comes over to me and tells me she has bad news, “my ring wasn’t able to get engraved”.nnSo why are you telling me the day I came to pick it up? You could of told me at the time you found out my ring wasn’t able to get engraved. So then I went to arc watch works, which is also in the mall and they ended up engraving it within an hour. It was a bit more pricier but the job was done.nnThe owners seem like nice people but it just isn’t what you expect from a business.

Arrived at the Fast-Fix as soon as it opened at 11:00am, the lady who waited on me asked what i wanted and i wanted a battery replacement. I assumed the lady was going to do the job, but instead she said that can you pick this up at 1pm? i asked why 1pm and she said, the guy who does the work will not be there until 1pm and like i stated before it is only 11am. After two in a half hours the guys finally shows up. The charge for a watch battery was expensive, I did not receive a warranty card for the battery and the two people behind the counter did not care. i will NEVER go back to that place again.

I had a couple watches that were in need of a battery replacement, and watch band replacement. Other places I had contacted had stated that I would need to send the watch away to have the battery replaced and it would take 1-2 weeks to have it returned.nWhen I called and asked if they could accommodate my repairs and they said yes.nWhen I went, they were able to get me in and out in under 20 minutes, surprisingly fast and efficient.nI had a new watch band and a new battery installed on two separate expensive watches in minutes.nThe prices for the service were very reasonable, and the knowledgeable woman whom helped me had informed me of a repair that I could do as well for a missing second hand, which would be expensive to replace, and take a week to be completed, however it wasn’t completely necessary if I didn’t want it repaired. She said the watch was exquisite, and kept time without it, but it is missing the second hand, and she could replace it if I decided to do so.nWonderful service, quick, efficient, fairly priced, and knowledgeable.nWhat more could you ask for?nnI’ll be referring people, and taking my business to them in the future.

Very happy with the results. It took them 3 days more than they promised me they would be done.

Excellent service very polite quick repair.