Map
Detailed Information
- Place Types Travel agency
- Address 555 S Sunrise Way UNIT 219, Palm Springs, CA 92264, USA
- Coordinate 33.8150727,-116.5287893
- Website http://act-tours.com/
- Rating 4.5
- Compound Code RF8C+2F Palm Springs, CA, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Reviews
Adult Customized Tours aka A.C.T is not an honest company to deal with. We booked an international cruise/air with ACT which was canceled due to Covid. I was told by the owner (Steve) on 4/23/20 I would get my Airfare refunded in 7-14 days on 5/14/20 few more weeks 6/11/20 2-3 weeks. Since I couldn't get an honest answer I called United Spoke to supervisor Patrick who informed me our reservation was refunded in full on 5/11/20. Knowing this I emailed ACT/Owner he replies to my email that I'm desperate or low on funds and I can go to arbitration for my money. I never threatened or mentioned suing. I was frustrated and tired of his dishonesty is what I said in my email. I find it a disgusting thing to say as an owner and not to mention the pandemic. I finally got a check for our airfare refund on 6/28/20. The cruise portion is a whole neither story. If you choose to use this company I highly recommended All communication is in email as ACT/owner will twist his stories.
Great tours, great prices. The staff is very helpful!
I do senior rides and work as a caregiver in Palm Springs. I work with a lot of seniors in Palm Springs and surrounding areas. Some are wealthy people and others are on a fixed retirement income. I liked to hear that all of them had had a positive experience and the prices sounded really affordable. It also sounded like they made it easy for people by planning really interesting trips for people. I would recommend ACT to anyone young or old.
Friendly and courteous staff great prices awesome travel agency. They also offer day trips
My parents celebrated their 50th anniversary by cruising to Fiji, Tina did a great job coordinating all. Professional and fun!!
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