Red Wing

Excellent service. The manager is a cool guy, they went out of their way to make me happy about my purchase. They were able to locate my 875's in the size that I wanted that was sold out online. Will come back again.

It was my first time buying boots and I was excited. I’ve always loved boots but never made the commitment to wear them as an everyday item. I recently got hired somewhere where boots are ideal but not needed. So I decided to pay the price and go with something that always had good reviews based off research and word of mouth. That being Red Wing of course. I walked in with some friends I was having lunch with and Brandon greeted me (sales associate). He is very knowledgeable with the boots in the store. Told him what I was doing for work and he recommended 2 boots to me. One of the two boots, coincidentally, were the ones I liked online. He allowed me to try both on and told me what the benefits of each boot were. I ended up going with the ones I saw online because they were actually more comfortable on my feet than the others. I also went the extra mile and bought the moldable inserts. I have some for my running shoes so I knew I’d need some. My foot pronates a bit so it’ll help with standing all day. I was also unaware that Red Wing has their own services for the boots as they get older and worn in. That’s what closed the deal for me. However, Brandon is the guy to go see! He gave me his full attention and made sure I was satisfied with the purchase making sure to take full care of me and then some. Yeah sure some may say “he was just a good salesman and sold you on extra stuff” but to me it takes a lot of effort for someone to try and understand how you stand, make sure to ask the right questions to get you into the most comfortable boot possible. Especially when it’s your first time buying boots like me. Brandon definitely delivered that caring service, wasn’t pushy and made sure that I was fully satisfied with my purchase. I’m sad I’ll be moving out of state soon as I’d like to go back to him for any services for the boots. If you’re interested in buying boots definitely come to this store, ask for Brandon and you won’t regret it. It was definitely a great experience. Thank you again Brandon and thank you Red Wing. You’ve gained another customer.

The staff was very friendly and helped me pick pick out the perfect shoe. I've never purchased a shoe/boot so going in I was very confused from the start. But the staff was very helpful and let me try on a couple of boots and sneakers with steel toe and helped me find the perfect shoe for myself. Although it was a little pricey, overall the experience was great

It's a great product! If you work in the distribution industry and you have to be on your feet all day pounding the concrete floors nothing beats red wing shoes

Let me tell you customer service at it's best Brendan amazing skill at doing his job