Map
Detailed Information
- Place Types Dentist
- Address 31960 Mission Trail, Lake Elsinore, CA 92530, USA
- Coordinate 33.656261,-117.297617
- Website https://www.westerndental.com/en-us/find-a-location/california/
- Rating 4.5
- Compound Code MP42+GX Lake Elsinore, CA, USA
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 8:00 AM – 4:30 PM
- Sunday Closed
Photos
Reviews
I really would not recommend this office at all. I had a 9:00 appointment and one at 11. I was not seen till around 10 for my first appointment. The staff seemed very ill informed of my information even though I’ve been a patient here for over a year now. After some x-rays I was then taken to a room...then another....then another...and one more to sign papers and then I was sent to wait outside. It is now 11:26 and I haven’t had any work done at all for my first appointment. This office seems severely understaffed and appointments take a while for you to be seen. I hope that one day this office can improve its staff and stay on time with appointments that we (the patients) schedule weeks prior to visiting.
Horrible service. So unorganized and took too long just to check in. Other people who came almost an hour after me, are being treated. And yes I’m aware people come for different things but they had the same service we did. First and last time coming here.
I called in for an appointment at 10am..I wasted my time in this clinic.. I am scheduled for a 10 am appointment. time check 11:00am and I am not yet called.. So I just told them I am going to cancel my appointment; and she just said OKAY without any apologies! nice customer service! i won't waste my time with this clinic again!
when you read bad reviews listen to them. worse staff ever.. my appt was at 11 they never called me in im guessing they forgot to add me in the system. their excuse was covi19 bs. when apt from 11:30 where being called in.
Let's start from least problematic to worse:nn1) Phone staff was rude and uninformed. They insisted that I didn't need an appointment to pick up dental trays when I in fact did and had to tell the poor office staff I wasn't leaving until they got them to me.nn2) They were always at least an hour if not two hours late getting me back there.nn3) After getting me back there they would numb me up and then have me sitting waiting alone in the chair long enough for it to wear off, almost another hour, so then they would have to numb me up again. This happened every single time until I was fed up and walked out in the middle of an appointment.nn4) I was still having pain issues on the side of my face they told me was finished so I went to another dentist only to have them tell me the decay was so bad that I was going to need a couple root canals.nnDo not go here.
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