Map
Detailed Information
- Place Types Shoe store
- Address 72-840 CA-111 D150, Palm Desert, CA 92260, USA
- Coordinate 33.7236969,-116.3939496
- Website https://www.westfield.com/palmdesert/stores/all-stores/casa-de-
- Rating 2.5
- Compound Code PJF4+FC Palm Desert, CA, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 10:00 AM – 9:00 PM
- Sunday 11:00 AM – 7:00 PM
Photos
Reviews
I got a pair shoes for my granddaughter went back cuz shoes was not comfortable , they told me No Returns I said why you didn’t tell me when I bought it ? She said we don’t have to tell you. I said this is No a good customer service ! Then she offered to come back when owner is in , I said forget it I don’t want to come back here ! I try to find a shoes But they doesn’t have a selection ! I will never go there again! No good customer service, no good shoes selection!
Amazing affordable range of heels !
THE WORST COSTUMER EVER! I TRIED SHOES AND I LIKED IT BUT WHEN I ASKED FOR A NEWER ONE THAT DOESN'T HAVE SCUFFS, HE BLATANTLY TOLD ME WE DON'T HAVE ONE. WENT TO THE REGISTER AND PAID BUT TOLD ME HE DOESN'T WANT TO SELL THE SHOES TO ME . ASIAN SUPPOSE TO HAVE GREAT MANNERS BUT I SUPPOSE NOT ALL OF US! I'M ASHAMED!
The customer service was the worst I’ve ever had. The lady didn’t smile, greet us and even when we asked for help she didn’t walk past the register, we had to walk everything over to her. She was more concerned with playing with her hair and didn’t make any effort to help us. When she did find the shoes we wanted she just sat it on her counter and said the size, expecting us to walk across the store to grab it. I don’t understand how someone who is in customer service could be so rude
This store lacked customer service, the lady at the register never lifted her head to acknowledge me or even a greeting, and when I walked over to ask a question I received a smart reply and she continued about her business and when I asked another question she didnt even look up, I walked out all the while looking her way she never lifted her head.This type of service hurts a business.
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