Ship Harbor Yacht Charters

Such a great crew! Once again we found a pod of orcas even during the pand

I have had my boat, North Star, in charter with Ship Harbor since 2015. As you can expect with boats, things happen. It is how things are addressed that make the difference between a poor experience and a great one. It is very much a partnership between the yacht owner, the company, and the customer, and it's tough to make it all perfect.nnI keep my boat with Ship Harbor because of the partnership with Mark. I offer my boat to him in the best condition possible and he and the staff work very successfully to address any issues that may come up, including when it gets run aground. When I pick it up on the fall, I'm always impressed with what I find.nnMy boat has continued repeat charterers that come back to Ship Harbor and I believe it is for the same reason, they are well taken care of and have a great experience.nnI am sad to read about a single experience, but I'm sure there is more to the story. There always is. I can only speak to my history. I have not had a problem that was not respectfully solved during my 5 seasons. That's around 45+ charters. With boats, that is amazing.

Fantastic whale watching tour!!! Highly recommend!!

Great charter for 5 days aboard the Northstar. My wife and I cruised all over the San Juan’s over Labor Day weekend and had an incredible adventure!!! The yacht and all of its systems worked perfectly for us. Thank you Mark and Carole and Rina for making this happen!!’

I have rented 3 times from Ship Harbor for over $21,000. Every time there were major maintenance issues besides the basic-Its a rental boat stuff. Mark the owner made some attempts to address them but never fixed them and did not give me any compensation The main one was two times we had a non-working Dinghy. With three couples on a large boat that is a problem. Good thing I brought a Kayak. When I returned he said he would check it out and compensate me and after I sent him multiple emails he ignored them. None of the boats ever had a working GPS. Good thing I had chart books and have going there for over 40 years. Other things like lots of non working lights etc....... His office staff just roll their eyes when you bring these things up-too bad they are really nice people. The one star above is for them. BEWARE THERE ARE OTHER COMPANIES OUT THERE THAT HAVE CUSTOMER SERVICE!!!!