New Options Funeral Services Inc

I can't say enough about the quality and compassion from Scott McAulay and New Options Funeral Service; a blessing in the hardest times of my life! I have used them twice in 20 years as well as called from out of state for a recommendation in my area. They give caring and quality service. I have strongly recommended them to all of my friends. You will not receive better help at any price.

Linda and Scott were wonderful to work with.nnOur story begins with the passing of my father Kenneth, at the age of 82. Like many people my family was not prepared for such an event. My father did not leave clear direction regarding his wishes and when we first contacted New Options we were still undecided on burial or cremation. Our first contact was with Linda via phone with a simple question - what time do you close and do you have urns in stock. My family wanted to come down to touch and feel urns and caskets before making a decision. It was 4pm and Linda said to come on in. We came down and met with Linda who was very kind to show us options so late in the evening. New Options recently combined two businesses and now offers urns, caskets, and mortuary services. We were just there to look at urns and caskets but Linda informed us they can take care of everything from start to finish and asked if we would like to look at some options. Linda was not pushy and was happy to stay after hours discussing packages with us.nnWe felt very comfortable with Linda and what she had to offer but still needed time to mow over the fine details. We took home paperwork on cremation and burial options as well as in store booklets on casket and urn choices. The next day we called back and setup an appointment to get the cremation process started. Again, Linda was caring and compassionate and walked us through every step. With the help of Linda, Scott, and the rest of the New Options family we coordinated the pickup of my father from the hospital, the cremation, the order of a custom urn we chose and all the fine details that comes with such a decision. I must have called Linda 30 times with questions and each time she answered the phone within 2 rings and she even gave out a 24 hour number for those late night emergency questions.nnOverall I would highly recommend New Options Funeral Services because of their caring staff, their competitive pricing, and their attention to detail.

Linda was extremely helpful and informative. I appreciated straightforward she was about the cost of services and what to expect. The funeral services went flawlessly. Highly recommended.