Map
Detailed Information
- Place Types Car repair
- Address 40 S 300 W, Mt Pleasant, UT 84647, USA
- Coordinate 39.5461689,-111.4613553
- Website http://www.snowbigdeal.com/
- Rating 4.5
- Compound Code GGWQ+FF Mount Pleasant, UT, USA
Photos
Reviews
Theses guys know their stuff. They know a lot about any gear that you might need and have been very helpful in the decision of what avy gear and outerwear to choose. First class operation.
Very friendly staff. Great selection. Cade was very friendly and helpful.
Very poor customer service. One of their products (an avalanche backpack air cylinder) arrived defective, making it unusable. I contacted the manufacturer for suggestions about how to make fix the defect. The suggestions did not work but did cause some scuff marks to the top of the cylinder. When I returned the product to SnowBigDeal, I was blamed for destroying their item and some of my refund was withheld.
Their customer service agent needs to attend a course in proper customer relations. His or her email responses to my request for a full refund were patronizing, misrepresented the facts and did nothing to resolve the situation. I expect a similar nonsensical rebuttal to this review -- which I would advise readers to disregard. Beware of this company.
They are the best in customer satisfaction and service out there I won't buy any where else now, thank you guys for the great experience and knowledge.
These guys always have what I'm looking for and they're always willing to help me out and go the extra mile
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