Plumbing Express LLC

Plumbing Express..ha!! More like plumbing delayed until they get around to finishing. Stephan was hired to replace a septic system 3 months ago, he was paid in full and we were assured work would be complete within one week of digging up the old system. That was the first of July and it's now October 1 and the ground is still wide open and nothing is connected. To say this is unsanitary and unsafe would be a massive understatement. Every week we're told a crew is coming to finish and workers show up for a few hours and then leave and we don't see them again until we call to see what's going on. This is 100% unacceptable. They are unreliable and unprofessional at best and not worth the hassle of dealing with them. There are MUCH better and more reliable plumbing service providers out there. I 100% advise NOT HIRING this company unless you like dealing with poor communication and bad excuses for not completing work.

Stephan is great! He provides high-quality service and really prompt in response! He deserves for 5 starts.

Stephen, the owner of Plumbing Express, was outstanding! Prompt, friendly, courteous, and did exceptional work. Was able to come in about an hour and went the extra mIle for us. His slogan says it all, "You've Tried The Rest, Now Trust the Best". We will be passing the name of this company on to all our friends. Thank you for the opportunity to share. Please give them a call for all your plumbing needs.

Professional, knowledgeable, dependable, thorough and responsive! A great plumber is like a great mechanic. You find one, you hold onto them and use no one else! Any additional plumbing issues on this 60 yr old house will be handled by Stephan.

Called Plumbing Express because we had a blocked pipe somewhere in my house. Steve sent out a competent plumber (Dion) who unfortunately had to work in a tight space in a hot garage to snake the line out. When I called, Steve spent about 10 minutes on the phone with me diagnosing the problem to ensure that the proper equipment would be with the plumber when the plumber arrived. In addition to snaking the drain Dion installed a clean out in the pipe that needed work for future issues. I also found Dion to be a good communicator about what was happening and answered a few questions I had about the plumbing in other areas of my house. I called Steve at about noon and the issue was resolved about three hours later. I knew up front before committing to working with Plumbing Express the hourly rate charged. I appreciate knowing that detail so I knew what to expect at the end of the work. Lastly, this is a NM licensed (#380321), insured, and bonded organization. So when you do business with them you can be assured that you are in fact working with a professional in their field.