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Going Twice Coins & Jewelry

10321 Gravelly Lake Dr SW unit d, Lakewood, WA 98499, USA

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Detailed Information

Place Types Book store
Address 10321 Gravelly Lake Dr SW unit d, Lakewood, WA 98499, USA
Coordinate 47.1631808,-122.5184435
Website http://www.goingtwice.com/
Rating 4.2
Compound Code 5F7J+7J Lakewood, WA, USA

Photos

Reviews

Brittany Hollis (12/02/2020)

Auction process was fun and easy; they have an AMAZING selection of items! When I picked up my purchases the gentlemen in the store were extremely friendly and made the whole experience great!

KJ Fox (08/31/2020)

This seller is either hit or miss with comics. Poor packing of your items. Customer service, what's that? Over 3 weeks to get them. I do not expect them to grade the comics, but they could give some indication of condition in the description since the pictures are always poor. They will have comics mixed in that are low grade, damaged, and/or loose from the staples. If you see some tics or creases that is just the tip of the iceberg. Look close and buyer beware!nnGoing Twice prohibited my participation in bidding when I complained about damaged items stemming from their poor packing methods. I have not received a refund on some of my damaged items even though the website they sell on, Proxibid, has it in their user agreement.

Crystal Morrone (06/30/2020)

Great customer services. Very nice people. They have lots of good stuff! 5+stars

Anonymous Customer (01/23/2020)

I had Going Twice sell my Pokemon cards about 5 months ago. My initial interactions with them were fairly positive, to start, and they even picked up my cards from me, making it easy (I originally stopped by during business hours after about an hour drive from where I live and they were closed randomly). The auction was split into two parts and was completed in roughly a months time. Things start to go down from there.nnFirst, the communication was not the best. Any time we called and talked to an employee we rarely got a call back. Only way we got a call back was talking/leaving a message with one of the owners directly, and then he would return calls fairly quickly. Second, they auctioned duplicates of high value ($200+) cards at the same time, clearly hurting both of our profits a bit. Third, while we received our initial check within the first month, it took nearly 5 months to get the rest of the money. There were dozens of phone calls made before we were given the money we were owed.nnSummary, we did get our money in the end, communication was terrible from employees (always talk with an owner), and if they didn't auction duplicates of high value cards on the same day, we both could have made a bit more money.nnMany, many empty promises of when they would get back to us or even review what they owed us by specific dates.