Patek Philippe Boutique - GEARYS Rodeo Drive

Thank you so much Andia for making our purchase experience so enjoyable.

I was helped by Johnathan who is a great guy. Courteous and incredibly knowledgeable about the brand and its history. Usually interactions with sales staff at PP salons can be stuffy and cold at times but Jonathan is warm and welcoming and makes you want to spend more time at the salon. He also helped me resize my band.

What a gorgeous boutique from the second you open the door. The customer service is very knowledgable and gracious. So so pleased!

UPDATE REVIEW in 08/2020: I have given up complete hope on Gearys since my last experience. However, I visited this boutique again in mid 2018 when my parents were in town and wanted to shop for watches. I met Andia during my visit to the boutique and have stayed in touch since then. Andia is knowledgable, honest and friendly. She treats and take care of me like I am her own family. She also introduced me to her boss, Daniel, who is also very knowledgable and friendly. We talked about a lot of watches and expressed a few watches that my family was interested in. Since then, I have bought a few watches from this boutique and have enjoyed wearing all of them. I'm still waiting for the initial watch that I want but I understand that Patek Philippe doesn't produce a lot of watches. I appreciate the fact that they are honest and are willing to advise and work with me. Thank you for the amazing service Andia, Daniel and Gearys team. I'm so glad I went in that day and met Andia! Please look for her when you visit the boutique. She can help you with both Patek Philippe and Rolex!nnReview in 2018:nI went down to the store straight after receiving a text that the watch that I want has come in. Upon arriving at the shop, the sale lady told me that the manager sold the watch but the person hasn’t come collect it or pay for it. Before coming to the shop, I asked whether they can hold the watch for me and they said they can’t hold watches. It is on a first come first serve basis. However, the manager was able to hold the watch for another client. This store contradicts with the policy that they say. They also didn't let me know earlier that the manager sold it. Spent an hour or so in the traffic to get there and was told that it’s sold. Wasted everybody’s time. Really disappointed!

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